Delivery Information


UK DELIVERIES

Standard delivery is £2.99 and delivered to you within 3-5 working days of despatch date.

Delivery is FREE on all orders over £75.00 within the UK.

If your order status says 'Unfulfilled', this means your order has not yet been despatched from our warehouse. You will receive a confirmation email from us when your order is sent to you.

Delivery to some postcodes, including Northern Ireland and outlying parts of the UK mainland, may take longer.  We'll let you know by email if this is the case for your order.

All parcels are delivered by Royal Mail or by Courier. Every order we send out is tracked and may require a signature, which means you can rest assured knowing your order will be delivered securely to you.

EUROPEAN DELIVERIES

We have one standard shipping rate to all EU countries

Standard European Delivery is £9.99, and delivery will be from 5 – 14 working days from despatch date.

WORLDWIDE DELIVERIES

We have one standard shipping rate to destinations outside of the Europe and the UK.

Standard worldwide delivery is £19.99, and delivery will be from 5 - 14 working days from the despatch date although we cannot guarantee this due to reliance on overseas mail providers.

Once the item has reached the destination country for onward delivery we cannot issue refunds for the said item as again we are reliant on the designated countries postal system and we cannot guarantee delivery or trace the item once in the hands of the designated provider.

If your order status says 'Unfulfilled', this means your order has not yet been despatched from our warehouse. You will receive a confirmation email from us when your order is sent to you.

Shipping will automatically be calculated at checkout page when destination and service options are completed

For any queries regarding shipping please contact us at sales@equess.co.uk